Contact Us

Want to view a property or request details on a property?

Each property has downloadable property particulars with full branch contact details. Alternatively, you can request details or book a viewing with the local branch office that is handling the sale, by using the buttons below the property photograph.

Want to locate a local branch?

Contact details for all Ashley Adams branches can be obtained using the Locate a Ashley Adams Branch search box on the left-hand side of this page.

Interested in Lettings?

For all tenant and landlord enquiries, to discuss our lettings services and properties to rent, please contact your local lettings branch - using the Locate a Ashley Adams Lettings Branch search box on the left-hand side of this page.

Want to organise a survey or an EPC?

Please contact Ashley Adams Survey & Valuation
T: 01525 218630
F: 01525 218651

Want to make a will?

Please contact your local branch.

Other departments:

Head Office
Ashley Adams
Cumbria House
16-20 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1GN
T: 01525 218500 (main switchboard)
F: 01525 218691

Complaints - Residential
Compliance & Legal Services Department
Ashley Adams
16-20 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1GN
T: 01525 215410
E: complianceresidential@burchelledwards.co.uk

Complaints - Mortgage and Insurance Services (including Lettings Insurance)
Customer Relations

Ashley Adams
Cumbria House
16-20 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1GN
T: 01525 244504
E: customerrelations@connells.co.uk

If your MORTGAGE SERVICES complaint is not dealt with to your satisfaction or we do not issue you with a Final Response within eight weeks, you may refer it to the Financial Ombudsman Service.

The Financial Ombudsman Service provides a free and independent service for consumers and can be contacted at:

The Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR

Phone: 0800 023 4567
Website: www.financial-ombudsman.org.uk

Under EU regulation, from 15 February 2016, for products and services bought online you have the right to refer any complaint to the Online Dispute Resolution platform (ODR) who can put you in touch with the right body to help resolve your complaint. The ODR will still refer you to the Financial Ombudsman Service as the alternative dispute resolution body. The Financial Ombudsman Service will refer you back to our complaints process unless you’ve already been through this. So you might prefer to go straight to the Financial Ombudsman Service after you’ve been through our complaints process. If you decide to use the ODR platform, when you complete the form online please include the following e-mail address as our contact point: customerrelations@connells.co.uk

General Lettings Enquiries

For general lettings enquiries please email lettingsenquiries@burchelledwards.co.uk or call 01233 651686

Complaints - Lettings
Burchell Edwards Residential Lettings
Customer Services Centre
1st Floor
907 Walsall Road
Great Barr
Birmingham
B42 1TN
T: 0121 357 3143
E: lettingsadministration@burchelledwards.co.uk

Press Office (for media enquiries only)
Ashley Adams
Cumbria House
16-20 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1GN
T: 01525 218536
E: pr@connells.co.uk