Our step by step guide
to the letting process -
tenants

Step 1 Register your interest

The first step is to register your interest in letting a property.

You can do this by calling your local branch or you can visit one of our offices where you can discuss your property requirements with one of our experts who has an extensive knowledge of the area.

You can also register online if you are short of time or it is more convenient to do so.

It is really important that we get as much information as possible about your needs and requirements so that we can not only search properties we currently have available but also begin the search to secure a property that meets your criteria on the roads or in the areas where you want to live.

 

Step 2 The search begins

Once we have a clear understanding of your requirements we will be able to provide you with a selection of properties that match your criteria. You will be able to get an excellent insight into each property by talking to our staff who will have visited each of them. We will provide you with copies of the detailed letings particulars that have a number of internal and external photographs. These can also be viewed on our website by doing a property search.

In order to secure a property, we recommend an early viewing.

 

Step 3 Accompanied viewings

It is important to view the property at your very earliest convenience. We are open at times to suit you which will be convenient for viewing after work and at weekends.

Half of our viewings are carried out during evenings and weekends.

Our phone lines are open from as early as 8am and our offices are open from 8.30am. Please contact us as soon as you are able to make arrangements. Remember that the Manager's mobile number is on our website 24 hours a day.

Step 4 Selecting a property

Once you've identified a suitable property and supplied us with details of referees, we will apply for references and we will send your information to the landlord for acceptance.  It is important that you have all the information required to hand because rental property tends to let fairly quickly and any kind of delay is usually considered fatal in the eyes of the Landlord.

Step 5 Rental Paperwork

Tenancy agreement

Once the landlord confirms that they would like to proceed we will draw up the relevant paperwork. You will be required to sign a tenancy agreement which will form the agreement between you and the Landlord.

Inventory

An inventory of the contents and condition of the property is usually produced prior to commencement of the tenancy. This will be supplied to both landlord and tenant. You should look through the contents carefully to ensure that you agree with the state and condition of the property.

Step 6 Rent and deposit

At least one months rental will be required to be paid in advance prior to the commencement of the tenancy.

A deposit is also required from the tenant. This will be reimbursed to you at the end of the tenancy, subject to the details of your agreement and the findings of the inventory check-out report. As per recent legislation, where relevant, your deposit will be held by a third party as part of the TDPS (Tenancy Deposit Protection Scheme).

Step 7 Completion

Congratulations, you have completed on the rental, the keys are handed over and you can move in to your new home!